Warranty
Last updated: July 7, 2026
Every repair we complete comes with a warranty. If the same problem comes back within 3 months of the repair, call us and we'll take care of it.
What's Covered
Your warranty covers the specific repair we performed — the part we replaced or the fault we fixed — for 3 months from the repair date. If that same issue happens again within the warranty period, we'll come back and fix it again at no extra charge. That includes a new replacement part if one is needed, not just labor.
What's Not Covered
- Other parts of the appliance that weren't part of the original repair.
- Repairs where the 3-month warranty period has already passed.
- Clogs of any kind.
- Damage caused by misuse or by the appliance being used the wrong way.
- Damage from foreign objects getting into a pump, motor, or other mechanical part.
Why We Try Not to Replace Parts
To keep your repair cost down, our technicians always try to fix the problem without replacing a part first, when that's a safe and lasting option. If a part does need replacing — whether on the first visit or a warranty callback — that part and the labor to install it are covered under your 3-month warranty.
How to Make a Warranty Claim
Call us at (250) 522-2252 and describe what's happening. Let us know it's a follow-up to a recent repair and roughly when the original visit was — we'll take it from there.
Contact Us
Questions about a warranty on a repair we completed? Reach us at info@gvappliance.ca or (250) 522-2252.